Cookie Policy
The Dog Den Shop (“we”, “our”, “us”) uses cookies and similar technologies on https://thedogdenshop.co.uk/ to ensure our website functions correctly, to support ecommerce features, and to improve user experience.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function efficiently and remember information about your visit.
Cookies may be:
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Session cookies – deleted when you close your browser
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Persistent cookies – remain until they expire or are manually deleted
2. How We Use Cookies
We use cookies to:
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Enable essential website functionality (such as shopping cart and checkout)
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Remember your session and account login status
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Store items in your shopping cart
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Remember consent and preference choices
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Improve site performance and user experience
We do not use cookies to collect personal information without your consent.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and ecommerce services and cannot be disabled.
Examples include:
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Remembering items added to your shopping cart
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Maintaining secure login sessions
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Processing checkout and payment actions
WooCommerce Cookies
WooCommerce sets several cookies to support shopping functionality:
| Cookie Name | Purpose | Duration |
|---|---|---|
| woocommerce_cart_hash | Helps determine when cart contents change | Session |
| woocommerce_items_in_cart | Stores whether items are in the cart | Session |
| wp_woocommerce_session_ | Stores a unique session code for each customer | 2 days |
These cookies do not store personal data directly.
Functionality Cookies
These cookies remember user preferences and support features such as account login and form submissions.
4. Third-Party Cookies
Some third-party services used on our website (such as payment providers or embedded services) may set cookies. These cookies are governed by the respective third party’s privacy and cookie policies.
5. Managing Cookies
When you first visit our website, you may see a cookie banner allowing you to accept or manage cookie preferences.
You can also control or delete cookies through your browser settings:
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Google Chrome
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Mozilla Firefox
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Safari
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Microsoft Edge
Please note: Disabling cookies may affect the functionality of the website, including shopping cart and checkout features.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or website functionality. Any updates will be published on this page with a revised effective date.
7. Contact
If you have any questions about this Cookie Policy, please contact us using the contact details provided on our website.